Privacy Policy

PROmax3D Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.promax3d.com (the "Site").

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, email address, and payment confirmation. Note: We do not store your credit card details. All payment processing is handled securely by our third-party payment gateways (such as 2Checkout/Verifone), which comply with the highest level of PCI-DSS security standards.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, providing download links, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:

• Communicate with you regarding support tickets.
• Screen our orders for potential risk or fraud (in particular, your IP address).

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us run our store. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

4. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our Contact page.